Legal Documents

Casinoon Terms & Conditions — Written in plain language, easy to understand

If you want to play games on Casinoon, it's important to understand these Terms. We've done our best to keep things clear and straightforward — cutting through legal jargon as much as possible.

Last Updated: January 2026
Language: English
Reading time: approximately 10 minutes
In line with international standards

What's on this page

Account & Eligibility Requirements
Bonus & Promotion Terms
Deposit & Withdrawal Policy
Gaming & Betting Rules
Responsible Gaming Terms
Prohibited Activities

Key Terms at a Glance

Key points to know before reading the full details

Age requirement: minimum 18 years
You must be at least 18 years old to open an account and play at Casinoon. Proof of age may be requested during KYC verification.
One person, one account
If a single person creates multiple accounts, all accounts may be terminated and balances forfeited. This rule is strictly enforced.
Bonus Expiry & Wagering
Each bonus comes with a specific validity period and wagering requirements. Any unused bonus will be automatically cancelled upon expiry. Full details are available in the Terms section.
Withdrawal Conditions
To make a withdrawal, your KYC must be completed and the request must follow your deposit method. Processing time depends on the payment method used.
Fraudulent activity is strictly prohibited
Bonus abuse, multiple accounts, providing false information, or using unauthorized software will result in immediate account closure.
Data Protection & Privacy
User personal data is never sold or shared with third parties. All information is stored and protected in accordance with our privacy policy.
Important Note: By opening or continuing to use a Casinoon account, you confirm that you have read and agreed to these Terms & Conditions. For any questions, contact our support team at support@casinoon.app.
1

General Terms & Applicability

Casinoon (casinoon.app) is an international online gaming platform. These Terms & Conditions ("Terms") form a legal agreement between Casinoon and its users. By browsing our website, opening an account, or playing games, you agree to be bound by these Terms.

These Terms have been written in Bengali for the convenience of Bangladeshi users. However, in the event of any legal dispute, the English version shall be considered the definitive text. Casinoon reserves the right to update these Terms at any time — registered users will be notified by email of any changes.

  • These Terms apply to all types of users
  • Continued use of the platform constitutes acceptance of the Terms
  • Casinoon reserves the right to amend these Terms
  • Notice of changes will be sent by email
2

Account Registration & Eligibility

To register on Casinoon, you must be at least 18 years of age and complete the registration form with accurate, truthful information. Accounts created using false or incorrect information may be closed at any time.

KYC Verification: Identity verification (KYC) must be completed before any withdrawal can be processed. A copy of your national ID or passport may be required.
  • Must be at least 18 years of age
  • Each individual may only hold one account
  • Information provided at registration must be accurate and kept up to date
  • Keeping your password confidential is your responsibility
  • Your account must not be shared with or used by anyone else
3

Deposits, Withdrawals & Financial Transactions

Casinoon supports approved payment methods for Bangladeshi users, including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Subject Deposit Withdrawal
Minimum amount ৳300 ৳500
Maximum Daily Limit ৳1,00,000 ৳50,000
Processing Time Instant–5 minutes 30 minutes–24 hours
KYC Required No Yes (First Time)
  • Withdrawals must be made using the same method used for the deposit
  • If there is an active bonus on your account, the wagering requirements must be met before a withdrawal can be processed
  • Transactions suspected of fraud will be put on hold pending verification
  • Withdrawals to third-party accounts are not permitted
4

Bonus & Promotion Terms

All bonuses offered on Casinoon are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus. Attempting to abuse a bonus may result in your account being blocked.

  • Withdrawals are not permitted until the wagering requirement (×) for each bonus has been met
  • Once a bonus expires, any unused bonus funds and associated winnings will be forfeited
  • Using multiple bonuses simultaneously is not permitted (unless otherwise stated)
  • The welcome bonus is available once only, on your first deposit
  • Casinoon reserves the right to withdraw or modify any bonus
  • A maximum withdrawal limit applies to free spin winnings
Warning: Placing opposing bets on a single outcome solely to meet bonus wagering requirements will be treated as bonus abuse.
5

Gaming & Betting Rules

All games on Casinoon use independently verified Random Number Generators (RNG). Every game outcome is entirely random and not predetermined. For Sports Betting, odds are set before a match but may change in real time during live betting.

  • Game outcomes cannot be manipulated in any way
  • If a game is interrupted due to a technical issue, the outcome will be determined based on the circumstances at the time
  • If a match is cancelled, bets will be refunded or settled in accordance with the betting rules
  • Casinoon reserves the right to correct any erroneous payouts caused by a system error
  • Maximum bet limits may apply on certain games
6

Prohibited Activities

The following activities are strictly prohibited. Any violation may result in immediate account termination and forfeiture of the account balance.

  • Creating or operating multiple accounts
  • Using false information or another person's identity during registration
  • Strategic betting with the intent to abuse the bonus system
  • Using automated bots or software to play games
  • Attempting to circumvent the platform's security measures
  • Using the platform for money laundering or any other illegal financial activity
  • Harassing or causing harm to other users
7

Account Closure & Suspension

Casinoon reserves the right to close or suspend an account at any time without providing a reason, though this is generally done for specific grounds. Users may also request to close their own account at any time.

  • Violating the Terms & Conditions may result in account closure without prior notice
  • A service charge may apply to accounts that have been inactive for an extended period
  • If you voluntarily close your account, any valid balance will be returned to you
  • If an account is closed due to a terms violation, the balance may be forfeited
8

Responsible Gaming Policy

Casinoon firmly believes that gaming is for entertainment, not as a solution to problems. We place the wellbeing of our users above all else and provide a range of responsible gaming tools to support that.

  • You can set your own daily, weekly, and monthly deposit limits
  • Self-Exclusion — Take a Break from Gaming for a Set Period
  • Decreasing betting limits takes effect immediately; increases take effect after 24–72 hours
  • If you notice signs of problem gambling, please contact our support team
Keep in mind: Never treat gaming as a source of income. Only wager what you can afford to lose without it affecting your daily life.
9

Privacy & Data Protection

Casinoon is committed to protecting the personal information of its users. Our Privacy Policy explains in detail what data we collect and how it is used.

  • Personal information is never sold to third parties
  • All data is secured with 256-bit SSL encryption
  • Information may be disclosed to authorities when required by law
  • You can opt out of marketing communications at any time
10

Changes to Terms & Contact Information

Casinoon may update these Terms & Conditions at any time. For significant changes, a notice will be sent to your registered email or displayed upon login. The date of the latest update is shown at the top of the page.

If you have any questions about these Terms or Casinoon's services, please get in touch with us:

  • Email: support@casinoon.app
  • Live Chat: available 7 days a week, 24 hours a day
  • Website: casinoon.app

Frequently Asked Questions

Frequently Asked Questions about Terms & Conditions

Yes, you can set various limits yourself through Casinoon's Responsible Gaming section. Log in to your account and go to "Account Settings" → "Responsible Gaming". From there, you can set three types of deposit limits: daily, weekly, and monthly. You can also set betting limits and session time limits.

One important rule to know — limits Decrease Takes effect immediately, but limits Increase Takes effect after 24 to 72 hours. This delay is intentional — it gives you the chance to reconsider any decision made in the heat of the moment. Once self-exclusion is chosen, your account will be suspended for the specified period and cannot be unlocked before that time.

There are a few reasons your account may be locked — repeated incorrect password attempts, a security check being required, or suspicious activity being detected. First, check the login page for any messages, as the reason is often stated there.

For a temporary lock, wait 15–30 minutes and try again. If that doesn't work, click "Forgot Password" — a reset link will be sent to your registered email. If you don't see the email, check your spam folder.

If resetting your password doesn't resolve the issue, or if you believe your account has been locked in error, contact us directly via live chat and provide your registered email and phone number. Our support team will verify your identity and help restore your account promptly.

Done reading? Get started now

Register securely at Casinoon and start playing with a welcome bonus.

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